| Consumers acceptance of artificially intelligent (AI) device use in service delivery D Gursoy, OH Chi, L Lu, R Nunkoo International Journal of Information Management 49, 157-169, 2019 | 718 | 2019 |
| Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services H Lin, OH Chi, D Gursoy Journal of Hospitality Marketing & Management 29 (5), 530-549, 2020 | 235 | 2020 |
| Artificially intelligent device use in service delivery: A systematic review, synthesis, and research agenda OH Chi, G Denton, D Gursoy Journal of Hospitality Marketing & Management 29 (7), 757-786, 2020 | 201 | 2020 |
| Developing a formative scale to measure consumers’ trust toward interaction with artificially intelligent (AI) social robots in service delivery OH Chi, S Jia, Y Li, D Gursoy Computers in Human Behavior, 106700, 2021 | 129 | 2021 |
| COVID-19 Study 2 Report: Restaurant and Hotel Industry: Restaurant and hotel customers’ sentiment analysis. Would they come back? If they would, WHEN D Gursoy, CG Chi, OH Chi If they would, WHEN, 2020 | 119 | 2020 |
| Customer Acceptance of Autonomous Vehicles in Travel and Tourism M Alector, D Gursoy, OH Chi Journal of Travel Research, 2021 | 118* | 2021 |
| Tourists’ Attitudes towards the Use of Artificially Intelligent (AI) Devices in Tourism Service Delivery: Moderating Role of Service Value Seeking OH Chi, D Gurosy, CG Chi Journal of Travel Research, 2020 | 113 | 2020 |
| Impact of the COVID-19 pandemic on management-level hotel employees’ work behaviors: Moderating effects of working-from-home OH Chi, A Saldamli, D Gursoy International Journal of Hospitality Management 98, 103020, 2021 | 69 | 2021 |
| Wellness hotel: Conceptualization, scale development, and validation CG Chi, OH Chi, Z Ouyang International journal of hospitality management 89, 102404, 2020 | 58 | 2020 |
| Interactive effects of message framing and information content on carbon offsetting behaviors OH Chi, G Denton, D Gursoy Tourism Management, 2020 | 50 | 2020 |
| An examination of the gap between carbon offsetting attitudes and behaviors: Role of knowledge, credibility and trust G Denton, OH Chi, D Gursoy International Journal of Hospitality Management 90, 102608, 2020 | 48 | 2020 |
| Reminiscing other people’s memories: Conceptualizing and measuring vicarious nostalgia evoked by heritage tourism OH Chi, CG Chi Journal of Travel Research, 2020 | 48 | 2020 |
| Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture OH Chi, CG Chi, D Gursoy, R Nunkoo International Journal of Information Management 70, 102623, 2023 | 45 | 2023 |
| Determinants of locals’ heritage resource protection and conservation responsibility behaviors D Gursoy, C Zhang, OH Chi International Journal of Contemporary Hospitality Management 31 (6), 2339-2357, 2019 | 38 | 2019 |
| Narrowing the intention-behavior gap: The impact of hotel green certification CG Chi, OH Chi, X Xu, I Kennedy International Journal of Hospitality Management 107, 103305, 2022 | 32 | 2022 |
| Effects of COVID 19 pandemic on restaurant and hotel customers’ sentiments towards dining out, traveling to a destination and staying at hotels D Gursoy, CG Chi, OH Chi Journal of Hospitality 3 (1), 1-17, 2021 | 30 | 2021 |
| Categorizing peer-to-peer review site features and examining their impacts on room sales J Ai, OH Chi, Z Ouyang Journal of Hospitality Marketing & Management 28 (7), 862-881, 2019 | 24 | 2019 |
| Framing food tourism videos: What drives viewers’ attitudes and behaviors? CG Chi, DS Deng, OH Chi, H Lin Journal of Hospitality & Tourism Research 48 (3), 533-548, 2024 | 10 | 2024 |
| COVID-19 study 2 report: Restaurant and hotel industry D Gursoy, CG Chi, OH Chi Would they come Back? If they would, WHEN, 2020 | 10 | 2020 |
| An examination of critical determinants of carbon offsetting attitudes: The role of gender G Denton, H Chi, D Gursoy Gender and Tourism Sustainability, 84-106, 2023 | 9 | 2023 |
Dogan GursoySchool of Hospitality Business Management, Carson College of Business,Washington State UniversityVerified email at wsu.edu
