Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions T Rintamäki, A Kanto, H Kuusela, MT Spence International Journal of retail & distribution Management, 2006 | 622 | 2006 |
Identifying competitive customer value propositions in retailing T Rintamäki, H Kuusela, L Mitronen Managing Service Quality: An International Journal, 2007 | 384 | 2007 |
Arvoa tuottava asiointikokemus: hyödyt ja uhraukset henkilökohtaisen ja sähköisen asioinnin kehittämisessä H Kuusela, T Rintamäki Tampere University Press, 2002 | 187 | 2002 |
From perceptions to propositions: Profiling customer value across retail contexts T Rintamäki, K Kirves Journal of Retailing and Consumer Services 37, 159-167, 2017 | 56 | 2017 |
The role of personality and motivation on key account manager job performance T Mahlamäki, T Rintamäki, E Rajah Industrial Marketing Management 83, 174-184, 2019 | 30 | 2019 |
Managing customer value in retailing–An integrative perspective T Rintamäki Tampere University Press, 2016 | 27 | 2016 |
A customer value perspective to service experiences in restaurants M Yrjölä, T Rintamäki, H Saarijärvi, J Joensuu, G Kulkarni Journal of Retailing and Consumer Services 51, 91-101, 2019 | 22 | 2019 |
Consumer cooperatives: Uncovering the value potential of customer ownership A Talonen, I Jussila, H Saarijärvi, T Rintamäki AMS review 6 (3), 142-156, 2016 | 20 | 2016 |
Consumer-to-consumer e-commerce: outcomes and implications M Yrjölä, T Rintamäki, H Saarijärvi, J Joensuu The International Review of Retail, Distribution and Consumer Research 27 (3 …, 2017 | 19 | 2017 |
Facilitating customers' post‐purchase food retail experiences H Saarijärvi, H Kuusela, T Rintamäki British Food Journal, 2013 | 18 | 2013 |
One person’s trash is another person’s treasure H Saarijärvi, J Joensuu, T Rintamaki, M Yrjölä International Journal of Retail & Distribution Management, 2018 | 15 | 2018 |
Unlocking the transformative potential of customer data in retailing H Saarijärvi, H Kuusela, PK Kannan, G Kulkarni, T Rintamäki The International Review of Retail, Distribution and Consumer Research 26 (3 …, 2016 | 14 | 2016 |
Arvopohjainen toimintalogiikka julkisen sektorin palvelujen ohjausjärjestelmissä L Mitronen, T Rintamäki Julkisen ja yksityisen rajalla: julkisen palvelun muutos, 2012 | 13 | 2012 |
Investment service providers gaining competitive advantage by focusing on consumers’ varying investment goals P Puustinen, H Kuusela, T Rintamäki Journal of Financial Services Marketing 17 (3), 191-205, 2012 | 12 | 2012 |
Value orchestration platform: model and strategies K Kijima, T Rintamki, L Mitronen Advances in the Human Side of Service Engineering, 433-442, 2013 | 11 | 2013 |
Palveluajattelun murros-näkymiä uudistuvaan palveluun T Rintamäki, P Tienhaara Tampere University Press, 2014 | 9 | 2014 |
Leading change: A customer value framework M Yrjölä, H Kuusela, E Närvänen, T Rintamäki, H Saarijärvi Leading change in a complex world: Transdisciplinary perspectives, 2019 | 6 | 2019 |
Arvoa tuottava asiointikokemus. 2. painos H Kuusela, T Rintamäki Tampere: Yliopistopaino Oy–Juvenes Print, 2004 | 5 | 2004 |
Creating information-based customer value with service systems in retailing T Rintamäki, L Mitronen Service Systems Science, 145-162, 2015 | 4 | 2015 |
Asiakasarvo ja asiakaslupaus palvelulogiikan ytimessä T Rintamäki, L Mitronen Teoksessa Pal, 2014 | 4 | 2014 |