Effects of personification and anthropomorphic tendency on destination attitude and travel intentions K Letheren, BAS Martin, HS Jin Tourism Management 62, 65-75, 2017 | 21 | 2017 |
Individual difference factors related to anthropomorphic tendency K Letheren, KAL Kuhn, I Lings, NKL Pope European Journal of Marketing, 2016 | 15 | 2016 |
Embracing the bots: How direct to consumer advertising is about to change forever K Letheren, C Glavas The conversation, 2017 | 9 | 2017 |
Rules of (household) engagement: technology as manager, assistant and intern K Letheren, R Russell-Bennett, RF Mulcahy, R McAndrew European Journal of Marketing, 2019 | 8 | 2019 |
Are households ready to engage with smart home technology? R Mulcahy, K Letheren, R McAndrew, C Glavas, R Russell-Bennett Journal of Marketing Management 35 (15-16), 1370-1400, 2019 | 6 | 2019 |
Taking advantage of electricity pricing signals in the digital age: Householders have their say. A summary report R Russell-Bennett, R Mulcahy, R McAndrew, K Letheren, T Swinton, ... Queensland University of Technology, 2017 | 6 | 2017 |
Banking with a chatbot: A Battle between convenience and security K Letheren, P Dootson The Conversation, 2017 | 5 | 2017 |
Black, white or grey magic? Our future with artificial intelligence K Letheren, R Russell-Bennett, L Whittaker Journal of Marketing Management 36 (3-4), 216-232, 2020 | 4 | 2020 |
Innovating energy markets: a hybrid persona/segment approach R Russell-Bennett, R Mulcahy, K Letheren, R McAndrew, T Swinton, ... Australian and New Zealand Marketing Academy Conference, 764-764, 2017 | 2 | 2017 |
Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs C Glavas, K Letheren, R Russell-Bennett, R McAndrew, RE Bedggood Journal of Retailing and Consumer Services 57, 102212, 2020 | 1 | 2020 |
The transformative service paradox: The dilemma of wellbeing trade-offs R Russell–Bennett, R Mulcahy, K Letheren, R McAndrew, U Dulleck Journal of Service Management, 2020 | 1 | 2020 |
Effects of Gendered Anthropomorphism and Image Appeal on Moral Norms in the Context of Charity Website Design. K Letheren, S Lee, DH Kwak, K Ramamurthy PACIS, 133, 2018 | 1 | 2018 |
Robots don’t just take jobs, they can help a new business grow K Letheren, C Glavas The Conversation, 2016 | 1 | 2016 |
Is the DAO the beginning of the end for the conventional chief executive? C Glavas, K Letheren The Conversation, 2016 | 1 | 2016 |
I’m Friends with Louie the Fly, not Mortein: Conceptualising the New Brand Relationships on Social Media K Letheren, KAL Kuhn Looking Forward, Looking Back: Drawing on the Past to Shape the Future of …, 2016 | 1 | 2016 |
Behaviours that Threaten Australia's Biosecurity: Desktop Review and Behavioural Prioritisation-Final Project Report R Russell-Bennett, L Whittaker, M Brumpton, R Hudson, G Hamilton, ... Queensland University of Technology, 2020 | | 2020 |
Empowering low-socioeconomic status parents to support their children in participating in tertiary education: co-created digital resources for diverse parent personas R Russell-Bennett, M Raciti, K Letheren, J Drennan Higher Education Research & Development, 1-19, 2020 | | 2020 |
The Evolution Is Now: Service Robots, Behavioral Bias and Emotions K Letheren, R Russell-Bennett, L Whittaker, S Whyte, U Dulleck Emotions and Service in the Digital Age, 2020 | | 2020 |
Emotions and Service in the Digital Age J Albright, D Altman, S Ashtar, P Brosi, D Brueller, NN Brueller, ... | | 2020 |
Understanding DCV Audiences: Engagement and Communication-Research Summary R Russell-Bennett, K Letheren, K Chell, S Ong | | 2020 |