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Sunil Mithas
Sunil Mithas
University of South Florida
Verified email at umich.edu - Homepage
Title
Cited by
Cited by
Year
Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice …
YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj, AK Kar, ...
Elsevier, 2023
22722023
“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj, AK Kar, ...
International Journal of Information Management 71, 102642, 2023
2148*2023
Customer satisfaction and stock prices: High returns, low risk
C Fornell, S Mithas, FV Morgeson III, MS Krishnan
Journal of marketing 70 (1), 3-14, 2006
15062006
How information management capability influences firm performance
S Mithas, N Ramasubbu, V Sambamurthy
MIS quarterly, 237-256, 2011
13922011
Why do customer relationship management applications affect customer satisfaction?
S Mithas, MS Krishnan, C Fornell
Journal of Marketing 69 (4), 201-209, 2005
13482005
Information technology and firm profitability: mechanisms and empirical evidence
S Mithas, A Tafti, I Bardhan, JM Goh
Mis Quarterly, 205-224, 2012
8142012
How a firm's competitive environment and digital strategic posture influence digital business strategy
S Mithas, A Tafti, W Mitchell
MIS quarterly, 511-536, 2013
8032013
Transforming decision-making processes: a research agenda for understanding the impact of business analytics on organisations
R Sharma, S Mithas, A Kankanhalli
European Journal of Information Systems 23 (4), 433-441, 2014
7982014
How information technology strategy and investments influence firm performance: Conjecture and empirical evidence
S Mithas, RT Rust
Mis Quarterly 40 (1), 223-245, 2016
4702016
Misplaced trust? Exploring the structure of the e-government-citizen trust relationship
FV Morgeson III, D VanAmburg, S Mithas
Journal of Public Administration Research and Theory 21 (2), 257-283, 2011
4172011
Leveraging customer involvement for fueling innovation: The role of relational and analytical information processing capabilities
T Saldanha, S Mithas, MS Krishnan
MIS quarterly 41 (1), 267-286, 2017
3302017
Does platform owner’s entry crowd out innovation? Evidence from Google photos
J Foerderer, T Kude, S Mithas, A Heinzl
Information Systems Research 29 (2), 444-460, 2018
2942018
Designing web sites for customer loyalty across business domains: A multilevel analysis
S Mithas, N Ramasubbu, MS Krishnan, C Fornell
Journal of management information systems 23 (3), 97-127, 2006
2822006
“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj, AK Kar, ...
International Journal of Information Management, 2023
275*2023
Is the world flat or spiky? Information intensity, skills, and global service disaggregation
S Mithas, J Whitaker
Information systems research 18 (3), 237-259, 2007
2612007
ORGANIZED COMPLEXITY OF DIGITAL BUSINESS STRATEGY: A CONFIGURATIONAL PERSPECTIVE.
YK Park, S Mithas
MIS Quarterly 44 (1), 2020
2512020
A field study of RFID deployment and return expectations
J Whitaker, S Mithas, MS Krishnan
Production and Operations Management 16 (5), 599-612, 2007
2492007
Work dispersion, process-based learning, and offshore software development performance
N Ramasubbu, S Mithas, MS Krishnan, CF Kemerer
MIS quarterly, 437-458, 2008
2362008
Information technology, production process outsourcing, and manufacturing plant performance
I Bardhan, J Whitaker, S Mithas
Journal of Management Information Systems 23 (2), 13-40, 2006
2282006
Information technology outsourcing and non-IT operating costs: An empirical investigation
K Han, S Mithas
Mis Quarterly, 315-331, 2013
2252013
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