| Women in public relations (1982–2019) M Topić, MJ Cunha, A Reigstad, A Jelen-Sanchez, Á Moreno Journal of Communication Management, 2020 | 58* | 2020 |
| Crisis communication: Managing stakeholder relationships A Diers-Lawson Routledge, 2019 | 52 | 2019 |
| Synchronizing crisis responses after a transgression: An analysis of BP's enacted crisis response to the Deepwater Horizon crisis in 2010 AR Diers, J Donohue Journal of Communication Management 17 (3), 252-269, 2013 | 48 | 2013 |
| A state of emergency in crisis communication an intercultural crisis communication research agenda A Diers-Lawson Journal of Intercultural Communication Research 46 (1), 1-54, 2017 | 42 | 2017 |
| Through the looking glass: The factors that influence consumer trust and distrust in brands CI Mal, G Davies, A Diers‐Lawson Psychology & Marketing 35 (12), 936-947, 2018 | 35 | 2018 |
| Did BP atone for its transgressions? Expanding theory on ‘ethical apology’in crisis communication A Diers‐Lawson, A Pang Journal of Contingencies and Crisis Management 24 (3), 148-161, 2016 | 34 | 2016 |
| Accuracy, coherence, and discrepancy in self-and other-reports: Moving toward an interactive perspective of organizational dissent SM Croucher, JW Kassing, AR Diers-Lawson Management Communication Quarterly 27 (3), 425-442, 2013 | 34 | 2013 |
| Why can CSR seem like putting lipstick on a pig? Evaluating CSR authenticity by comparing practitioner and consumer perspectives A Diers-Lawson, K Coope, R Tench Journal of Global Responsibility 11 (4), 329-346, 2020 | 23 | 2020 |
| Reconstructing stakeholder relationships using ‘corporate social responsibility’as a response strategy to cases of corporate irresponsibility: The case of the 2010 BP spill in … AR Diers Corporate social irresponsibility: A challenging concept 4, 175-204, 2012 | 19 | 2012 |
| Comparing strawberries and quandongs: A cross-national analysis of crisis response strategies AR Diers-Lawson, K Tomaino Observatorio 4 (3), 2010 | 18 | 2010 |
| Antecedents and Indicators of Strong Emotional Reactions to Crises Among Stakeholders A Diers-Lawson Conflict, Mediated Message, and Group Dynamics: Intersections of …, 2017 | 12 | 2017 |
| Who’s to blame for the spread of COVID-19 in New Zealand? Applying attribution theory to understand public stigma T Nguyen, SM Croucher, A Diers-Lawson, E Maydell Communication Research and Practice 7 (4), 379-396, 2021 | 10 | 2021 |
| Strategic crisis response: The strategic model of organizational crisis communication A Diers VDM-Verlag Müller, 2009 | 9 | 2009 |
| Assembling a jigsaw puzzle: proposing the strategic model of organizational crisis communication A Diers Annual Conference of International Communication Association, San Francisco, CA, 2007 | 9 | 2007 |
| Editor's essay: Moving beyond western corporate perspectives-on the need to increase the diversity of risk and crisis communication research A Diers-Lawson, F Meissner Journal of International Crisis and Risk Communication Research 4 (1), 165-176, 2021 | 8 | 2021 |
| Applying the stakeholder relationship model as an issue management and risk communication tool A Diers-Lawson Peter Lang Publishers, 2020 | 7 | 2020 |
| Reconceptualizing mass communication as engagement: The influence of social media AR Diers J Mass Communicat Journalism 2, e104, 2012 | 7 | 2012 |
| ‘I don’t want to become a rules cop’: An Organizational Culture and Leadership Discourse Analysis of the NPDA as a Failed Organization AR Diers Speaker & Gavel 48 (2), 4, 2011 | 7 | 2011 |
| Building crisis capacity with data breaches: the role of stakeholder relationship management and strategic communication A Diers-Lawson, A Symons, C Zeng Corporate Communications: An International Journal 26 (4), 675-699, 2021 | 6* | 2021 |
| Norsk Tipping’s loneliest stakeholder: Crisis, issues, and the stakeholder voice A Diers-Lawson Whistleblowing, Communication and Consequences, 164-182, 2021 | 6 | 2021 |
Stephen CroucherMassey UniversityVerified email at massey.ac.nz
