‪Fidel Bilika‬ - ‪Google Scholar‬

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	All	Since 2019
Citations	41	29
h-index	2	2
i10-index	1	1

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20172018201920202021202220232 8 3 9 6 7 4

Co-authors

Meysam SafariAssociate Professor of Finance, Graduate School of Business, SEGi UniversityVerified email at segi.edu.my
Shaheen Mansori - ProfessorMalaysia University of Science and TechnologyVerified email at must.edu.my

Fidel Bilika

Fidel Bilika

Lecturer at Universidade Lurio

Verified email at unilurio.ac.mz - Homepage

Applied Statistics Data Science Econometrics Service Marketing


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
Service quality and customer satisfaction in Mozambique banking system F Bilika, M Safari, S Mansori A Strategic Approach, 21, 2016	36	2016
Review of Empirical Studies of Service Quality, Customer Satisfaction, and Loyalty F Bilika, M Safari, S Mansori Journal of Marketing Management and Consumer Behavior 1 (2), 1-11, 2016	5	2016

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