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YunYing (Susan) Zhong
YunYing (Susan) Zhong
Assistant Professor in Hospitality Management, University of Central Florida
Verified email at ucf.edu
Title
Cited by
Cited by
Year
Twitter sentiment analysis: Capturing sentiment from integrated resort tweets
K Philander, YY Zhong
International Journal of Hospitality Management 55, 16-24, 2016
2342016
A model of memorable tourism experience: The effects on satisfaction, affective commitment, and storytelling
YYS Zhong, J Busser, S Baloglu
Tourism Analysis 22 (2), 201-217, 2017
1682017
Transcending the COVID-19 crisis: Business resilience and innovation of the restaurant industry in China
B Li, YY Zhong, T Zhang, N Hua
Journal of Hospitality and Tourism Management 49, 44-53, 2021
1532021
Casino loyalty: The influence of loyalty program, switching costs, and trust
S Baloglu, YY Zhong, S Tanford
Journal of Hospitality & Tourism Research 41 (7), 846-868, 2017
1002017
Hospitality and tourism student engagement and hope during the COVID-19 pandemic
YY Zhong, J Busser, V Shapoval, K Murphy
Journal of hospitality & tourism education 33 (3), 194-206, 2021
742021
Developing mobile services: A look at first-time and repeat visitors in a small island destination
M Rivera, R Croes, YY Zhong
International Journal of Contemporary Hospitality Management 28 (12), 2721-2747, 2016
492016
The empowering role of hospitable telemedicine experience in reducing isolation and anxiety: evidence from the COVID-19 pandemic
Y Cheng, W Wei, Y Zhong, L Zhang
International Journal of Contemporary Hospitality Management 33 (3), 851-872, 2021
362021
The role of parasocial relationship in social media marketing: testing a model among baby boomers
Y Zhong, V Shapoval, J Busser
International Journal of Contemporary Hospitality Management 33 (5), 1870-1891, 2021
352021
Hotel design, guest satisfaction, and behavioural intentions
DMV Zemke, YS Chen, C Raab, YY Zhong
Anatolia 28 (3), 338-350, 2017
272017
Winning the future: Strategic Plan for the development of Tourism
RR Croes, MA Rivera, A Pizam, ED Olson, SH Lee, YY Zhong
202011
A model of hospitality students’ attitude toward and willingness to work with older adults
J Hertzman, Y Zhong
International Journal of Contemporary Hospitality Management 28 (4), 681-699, 2016
192016
Bathroom modifications among community‐dwelling older adults who experience falls in the United States: A cross‐sectional study
BP Ng, J Lu, GF Tiu, L Thiamwong, YY Zhong
Health & social care in the community 30 (1), 253-263, 2022
92022
Identifying factors that influence hospitality students’ willingness to work with older employees
YY Zhong, J Hertzman
Journal of Hospitality & Tourism Education 26 (1), 21-28, 2014
82014
A building’s design quality: measuring the esoteric
D Zemke, Y Zhong, C Raab
PROPERTY MANAGEMENT 37 (1), 2019
52019
Developing a Parasocial Relationship with Hotel Brands on Facebook: Will Millennials Differ from GenXers?
YY Zhong
52015
Attracting Gen Z workforce: the effects of organizational social media policy
YY Zhong, L Zhang, W Wei, JCJ Chang
Tourism Review 79 (1), 54-68, 2024
22024
The impacts of pandemic-related media coverage on workplace ageism among younger hospitality and tourism employees
YY Zhong, XY Leung, J Sun, BP Ng
International Journal of Contemporary Hospitality Management 35 (11), 3787-3806, 2023
22023
Sentimental analysis of Facebook reviews: Does hospitality matter in senior living?
YYS Zhong, TT Zhang, G Ronzoni
International Journal of Hospitality Management 112, 103384, 2023
22023
Quantifying the impacts of the recent economic crisis on a regional tourism industry and economy
YY Zhong, T Hara
Hospitality Review 31 (1), 10, 2014
22014
The memorable tourism experience: Antecedents and consequences
YY Zhong, J Busser, S Baloglu
The 18 th Annual Graduate Education and Graduate Student Research Conference …, 2013
22013
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