| Antecedents and consequences of emotional display rule perceptions. JM Diefendorff, EM Richard Journal of applied psychology 88 (2), 284, 2003 | 924 | 2003 |
| Linking emotion regulation strategies to affective events and negative emotions at work JM Diefendorff, EM Richard, J Yang Journal of Vocational behavior 73 (3), 498-508, 2008 | 410 | 2008 |
| Are emotional display rules formal job requirements? Examination of employee and supervisor perceptions JM Diefendorff, EM Richard, MH Croyle Journal of occupational and organizational psychology 79 (2), 273-298, 2006 | 405 | 2006 |
| Examination of situational and attitudinal moderators of the hesitation and performance relation JM Diefendorff, EM Richard, RH Gosserand Personnel Psychology 59 (2), 365-393, 2006 | 120 | 2006 |
| Revisiting the within-person self-efficacy and performance relation EM Richard, JM Diefendorff, JH Martin Human Performance 19 (1), 67-87, 2006 | 117 | 2006 |
| Not all emotional display rules are created equal: Distinguishing between prescriptive and contextual display rules. JM Diefendorff, EM Richard Edward Elgar Publishing, 2008 | 62 | 2008 |
| Comparing the efficacy of policy-capturing weights and direct estimates for predicting job choice JE Slaughter, EM Richard, JH Martin Organizational Research Methods 9 (3), 285-314, 2006 | 60 | 2006 |
| How empathic concern helps leaders in providing negative feedback: A two‐study examination SF Young, EM Richard, RG Moukarzel, LA Steelman, WA Gentry Journal of occupational and organizational psychology 90 (4), 535-558, 2017 | 58 | 2017 |
| Self-regulation during a single performance episode: Mood-as-information in the absence of formal feedback EM Richard, JM Diefendorff Organizational Behavior and Human Decision Processes 115 (1), 99-110, 2011 | 53 | 2011 |
| Developing employee resilience: The role of leader-facilitated emotion management EM Richard Advances in Developing Human Resources 22 (4), 387-403, 2020 | 41 | 2020 |
| Cross-cultural competence: The role of emotion regulation ability and optimism BC Trejo, EM Richard, M van Driel, DP McDonald Military Psychology 27 (5), 276-286, 2015 | 37 | 2015 |
| The effects of engaging in rapport-building behaviors on productivity and discretionary effort SM Curry, NE Gravina, AA Sleiman, E Richard Journal of Organizational Behavior Management 39 (3-4), 213-226, 2019 | 33 | 2019 |
| Applying appraisal theories of emotion to the concept of emotional labor EM Richard Louisiana State University and Agricultural & Mechanical College, 2006 | 25 | 2006 |
| Effects of stress on perceived performance of collegiate aviators N Blouin, J Deaton, E Richard, P Buza Aviation Psychology and Applied Human Factors, 2014 | 23 | 2014 |
| Saving face: Reactions to cultural norm violations in business request emails EM Richard, M McFadden Journal of Business and Psychology 31, 307-321, 2016 | 20 | 2016 |
| Supervisor empathy moderates the negative effects of customer injustice EM Richard, CP Bupp, RG Alzaidalsharief Emotions and Organizational Governance 12, 117-140, 2016 | 17 | 2016 |
| Emotion regulation at work: Linking strategies to affective events and discrete negative emotions JM Diefendorff, EM Richard, J Yang Journal of Vocational Behavior 73 (3), 498-508, 2008 | 16 | 2008 |
| Varying reactions to feedback and their effects on observer accuracy and feedback omission N Matey, A Sleiman, J Nastasi, E Richard, N Gravina Journal of Applied Behavior Analysis 54 (3), 1188-1198, 2021 | 15 | 2021 |
| An examination of within-person variance in contextual display rules and deviation from display rules EM Richard, PD Converse European Journal of Work and Organizational Psychology 25 (3), 412-429, 2016 | 15 | 2016 |
| Cyberaggression in work-related email: Nomological network and links to victims’ counterproductive work behavior EM Richard, SF Young, JJ Walsh, GW Giumetti Occupational Health Science 4, 161-190, 2020 | 14 | 2020 |
James DiefendorffProfessor of Psychology, University of AkronVerified email at uakron.edu
