Laihonen Harri
Cited by
Cited by
H Laihonen, M Hannula, N Helander, I Ilvonen, J Jussila, M Kukko, ...
Palvelutuotannon mittaaminen johtamisen välineenä
A Lönnqvist, A Jääskeläinen, P Kujansivu, J Käpylä, H Laihonen, ...
Helsinki: Tietosanoma Oy, 2010
Knowledge flows in self‐organizing processes
H Laihonen
Journal of knowledge management 10 (4), 127-135, 2006
Measuring the productivity impacts of new ways of working
H Laihonen, A Jääskeläinen, A Lönnqvist, J Ruostela
Journal of facilities management 10 (2), 102-113, 2012
A contingency approach to performance measurement in service operations
A Jääskeläinen, H Laihonen, A Lönnqvist, M Palvalin, V Sillanpää, ...
Measuring Business Excellence 16 (1), 43-52, 2012
Welfare service system productivity: the concept and its application
A Lönnqvist, H Laihonen
International Journal of Productivity and Performance Management 61 (2), 128-141, 2012
Distinctive features of service performance measurement
A Jääskeläinen, H Laihonen, A Lönnqvist
International Journal of Operations & Production Management 34 (12), 1466-1486, 2014
The role of intellectual capital in non‐profit elderly care organizations
E Kong, V Sillanpää, A Lönnqvist, N Koskela, UM Koivula, M Koivuaho, ...
Journal of intellectual capital 11 (2), 107-122, 2010
Overcoming the specific performance measurement challenges of knowledge‐intensive organizations
A Jääskeläinen, H Laihonen
International Journal of Productivity and Performance Management 62 (4), 350-363, 2013
Terveysjärjestelmän johtamisen tietovirrat
H Laihonen
Tampere University of Technology, 2009
Measuring performance of a service system–from organizations to customer-perceived performance
H Laihonen, A Jääskeläinen, S Pekkola
Measuring Business Excellence 18 (3), 73-86, 2014
Business ecosystem as a tool for the conceptualisation of the external diversity of an organisation
M Peltoniemi, E Vuori, H Laihonen
Proceedings of the Complexity, Science and Society Conference, 11-14, 2005
Knowledge management practices in healthcare services
J Myllärniemi, H Laihonen, H Karppinen, K Seppänen
Measuring Business Excellence 16 (4), 54-65, 2012
Knowledge-intensity as an organisational characteristic
J Käpylä, H Laihonen, A Lönnqvist, D Carlucci
Knowledge Management Research & Practice 9 (4), 315-326, 2011
SmartWoW–constructing a tool for knowledge work performance analysis
M Palvalin, M Vuolle, A Jääskeläinen, H Laihonen, A Lönnqvist
International Journal of Productivity and Performance Management 64 (4), 479-498, 2015
Knowledge-based value creation: Grasping the intangibility of service operations in Finland
H Laihonen, A Lonnqvist
International Journal of Knowledge-Based Development 1 (4), 331-345, 2010
Impacts of using a performance measurement system in supply chain management: a case study
H Laihonen, S Pekkola
International Journal of Production Research 54 (18), 5607-5617, 2016
Managing regional development: a knowledge perspective
A Lönnqvist, H Laihonen
International Journal of Knowledge-Based Development 4 (1), 50-63, 2013
Strategic knowledge management and evolving local government
H Laihonen, S Mäntylä
Journal of Knowledge Management 22 (1), 542-558, 2018
Principles of performance dialogue in public administration
H Laihonen, S Mäntylä
International Journal of Public Sector Management 30 (5), 414-428, 2017
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