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Sergey Dudin
Sergey Dudin
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Title
Cited by
Cited by
Year
Queueing system MAP| PH| N| N+ R with impatient heterogeneous customers as a model of call center
C Kim, S Dudin, O Taramin, J Baek
Applied Mathematical Modelling, 2013
552013
Retrial queuing system with Markovian arrival flow and phase-type service time distribution
O Dudina, C Kim, S Dudin
Computers & Industrial Engineering 66 (2), 360-373, 2013
442013
Tandem queueing system with infinite and finite intermediate buffers and generalized phase-type service time distribution
C Kim, A Dudin, O Dudina, S Dudin
European Journal of Operational Research 235 (1), 170-179, 2014
342014
Retrial multi-server queuing system with PHF service time distribution as a model of a channel with unreliable transmission of information
S Dudin, O Dudina
Applied Mathematical Modelling 65, 676-695, 2019
302019
Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response
C Kim, A Dudin, S Dudin, O Dudina
Performance Evaluation 70 (6), 440-453, 2013
302013
Priority retrial queueing model operating in random environment with varying number and reservation of servers
A Dudin, C Kim, S Dudin, O Dudina
Applied Mathematics and Computation 269, 674-690, 2015
282015
The MAP/PH/1/N queue with flows of customers as a model for traffic control in telecommunication networks
C Kim, S Dudin, V Klimenok
Performance Evaluation 66 (9-10), 564-579, 2009
282009
Analysis of multiserver queueing system with opportunistic occupation and reservation of servers
B Sun, MH Lee, SA Dudin, AN Dudin
Mathematical Problems in Engineering 2014, 2014
242014
Queueing model with time-phased batch arrivals
MH Lee, S Dudin, V Klimenok
International Teletraffic Congress, 719-730, 2007
242007
Call center operation model as a MAP/PH/N/R− N system with impatient customers
SA Dudin, OS Dudina
Problems of Information Transmission 47 (4), 364-377, 2011
232011
Analysis of a retrial queue with group service of impatient customers
MP D’Arienzo, AN Dudin, SA Dudin, R Manzo
Journal of Ambient Intelligence and Humanized Computing 11 (6), 2591-2599, 2020
212020
Analysis of an MMAP/PH1, PH2/N/∞ queueing system operating in a random environment
C Kim, A Dudin, S Dudin, O Dudina
International Journal of Applied Mathematics and Computer Science 24 (3 …, 2014
212014
MMAP| M| N queueing system with impatient heterogeneous customers as a model of a contact center
S Dudin, C Kim, O Dudina
Computers & operations research 40 (7), 1790-1803, 2013
212013
Analysis of queueing model with processor sharing discipline and customers impatience
AN Dudin, SA Dudin, OS Dudina, KE Samouylov
Operations Research Perspectives 5, 245-255, 2018
202018
Priority tandem queueing model with admission control
C Kim, S Dudin
Computers & Industrial Engineering 61 (1), 131-140, 2011
202011
Analysis of a semi-open queueing network with Markovian arrival process
J Kim, A Dudin, S Dudin, C Kim
Performance Evaluation 120, 1-19, 2018
192018
Hysteresis control by the number of active servers in queueing system MMAP/PH/N with priority service
C Kim, A Dudin, S Dudin, O Dudina
Performance Evaluation 101, 20-33, 2016
182016
Queueing system MAP/M/N as a model of call center with call-back option
C Kim, O Dudina, A Dudin, S Dudin
International Conference on Analytical and Stochastic Modeling Techniques …, 2012
182012
Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option
A Dudin, C Kim, O Dudina, S Dudin
Annals of Operations Research 239 (2), 401-428, 2016
172016
Queueing system with heterogeneous customers as a model of a call center with a call-back for lost customers
S Dudin, C Kim, O Dudina, J Baek
Mathematical Problems in Engineering 2013, 2013
152013
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