Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research L Ma, M Zhan Journal of Public Relations Research 28 (2), 102-119, 2016 | 226 | 2016 |
Disentangling social media influence in crises: Testing a four-factor model of social media influence with large data X Zhao, M Zhan, BF Liu Public relations review 44 (4), 549-561, 2018 | 92 | 2018 |
Examining multiplicity and dynamics of publics’ crisis narratives with large-scale Twitter data X Zhao, M Zhan, C Jie Public Relations Review 44 (4), 619-632, 2018 | 63 | 2018 |
Segmenting and understanding publics in a social media information sharing network: An interactional and dynamic approach X Zhao, M Zhan, CW Wong International Journal of Strategic Communication 12 (1), 25-45, 2018 | 57 | 2018 |
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises X Zhao, M Zhan, L Ma Public Relations Review 46 (4), 101944, 2020 | 51 | 2020 |
Understanding motivated publics during disasters: Examining message functions, frames, and styles of social media influentials and followers X Zhao, MM Zhan, BF Liu Journal of Contingencies and Crisis Management 27 (4), 387-399, 2019 | 42 | 2019 |
Appealing to the heart: How social media communication characteristics affect users' liking behavior during the Manchester terrorist attack X Zhao, MM Zhan International Journal of Communication 13, 22, 2019 | 29 | 2019 |
Predicting employee dissent expression in organizations: A cost and benefit approach M Zhan, D Hample Management Communication Quarterly 30 (4), 441-471, 2016 | 19 | 2016 |
When to speak up at work: a review of employee voice and silence behavior using a prospect approach M Zhan Atlantic Journal of Communication 28 (5), 273-288, 2020 | 12 | 2020 |
Argument stakes: Preliminary conceptualizations and empirical descriptions D Hample, Y Dai, M Zhan Argumentation and Advocacy 52 (3), 199-213, 2016 | 12 | 2016 |
Fostering organization-public relationships through openness and engagement: A meta-analysis MM Zhan, X Zhao Journal of Public Relations Research 35 (2), 86-112, 2023 | 7 | 2023 |
A story about speaking up: Mediation effects of narrative persuasion on organizational voice intentions R Gans, M Zhan International Journal of Business Communication 60 (3), 865-891, 2023 | 6 | 2023 |
How stakeholders react to issues with risk implications: extending a relational perspective of issues management MM Zhan, X Zhao Journal of Contingencies and Crisis Management 29 (4), 385-398, 2021 | 5 | 2021 |
Consequential unscripted interactions: A conceptual and empirical description D Hample, Y Dai, M Zhan, JM Hample Western Journal of Communication 82 (2), 135-159, 2018 | 3 | 2018 |
Let’s influence that attitude before it’s formed: Inoculation against reactance to promote DEI training R Gans, M Monica Zhan International Journal of Business Communication, 23294884231216952, 2023 | 2 | 2023 |
Reconciling Conflicting Results of Cultural Diversity’s Effect on Project Team Performance: A Quasi-Experimental Examination MM Zhan, D Hample Communication Research 50 (8), 1019-1043, 2023 | 1 | 2023 |
Innovating Teaching Practice Through Professional Learning Communities: Determining Knowledge Sharing and Program Value AM Clark, M Zhan, JT Dellinger, PL Semingson SAGE Open 13 (4), 21582440231200983, 2023 | 1 | 2023 |
Learning from the diverse perspectives and voice of newcomers: A contingency model MM Zhan Management Communication Quarterly 37 (3), 423-450, 2023 | 1 | 2023 |
Arguing about others’ personal issues: a reconceptualization of argument type Y Dai, M Zhan Argumentation and Advocacy 56 (1), 61-77, 2020 | 1 | 2020 |
Streaming About Disasters on Tiktok: Examining Social Mediated Crisis Communication, Public Engagement, and Emotional Responses During the 2023 Maui Wildfire W Liu, X Zhao, M Zhan, S Hernandez Public Engagement, and Emotional Responses During the, 2023 | | 2023 |