The impact of emotional labor on employees’ work-life balance perception and commitment: A study in the hospitality industry V Hofmann, NE Stokburger-Sauer International Journal of Hospitality Management 65, 47-58, 2017 | 226 | 2017 |
Masked smiles matter–employee verbal expertise and emotion display during COVID-19 V Hofmann, NE Stokburger-Sauer, A Wanisch, H Hebborn The Service Industries Journal, 1-31, 2021 | 36 | 2021 |
Destination’s social media communication and emotions: An investigation of visit intentions, word-of-mouth and travelers’ facially expressed emotions L Schoner-Schatz, V Hofmann, NE Stokburger-Sauer Journal of Destination Marketing & Management 22, 100661, 2021 | 30 | 2021 |
Consumers' self‐construal: Measurement and relevance for social media communication success V Hofmann, LM Schwayer, NE Stokburger‐Sauer, AT Wanisch Journal of Consumer Behaviour 20 (4), 959-979, 2021 | 22 | 2021 |
A look at the present and future: The power of emotions in the interplay between motivation, expectation and attitude in long-distance hikers E Happ, V Hofmann, M Schnitzer Journal of Destination Marketing & Management 19, 100527, 2021 | 19 | 2021 |
Tryvertising-what makes consumers share product innovations with others? M Oberhofer, J Füller, V Hofmann ACR North American Advances, 2014 | 13 | 2014 |
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry N Stokburger-Sauer, V Hofmann Journal of Hospitality and Tourism Management 55, 261-276, 2023 | 3 | 2023 |
Art Sponsorship Success: An Empirical Investigation into Sponsor Recall and the Ambiguous Role of Visitors’ Involvement NE Stokburger-Sauer, V Hofmann Marketing: ZFP–Journal of Research and Management 39 (1), 3-14, 2017 | 3 | 2017 |
Does the Endorser’s Smile in Destination Ads Affect Consumer Response? The Case of Strong Versus Weak Destination Brands: An Abstract V Hofmann, L Schoner-Schatz, N Stokburger-Sauer Marketing at the Confluence between Entertainment and Analytics, 383-384, 2017 | 1 | 2017 |
Journal of Destination Marketing & Management E Happ, V Hofmann, M Schnitzer Journal of Destination Marketing & Management 19, 100527, 2021 | | 2021 |
The Interaction Effect of Service Employees’ Emotion Display and Gender on Customer Responses: The Service Environment’s Role (An Abstract) V Hofmann, N Stokburger-Sauer Marketing at the Confluence between Entertainment and Analytics, 173-174, 2017 | | 2017 |
Verena Hofmann B Schnurr, V Hofmann http://www. uibk. ac. at/, 2013 | | 2013 |
Der Einfluss von Emotionsarbeit auf die Work Life Balance, die Lebensqualität und die Jobzufriedenheit–eine empirische Datenerhebung im künstlerischen Umfeld V Hofmann, C Faas | | |