| Psychological distress and physical disability in patients sustaining severe injuries in road traffic crashes: Results from a one-year cohort study from three European countries M Papadakaki, OE Ferraro, C Orsi, D Otte, G Tzamalouka, ... Injury 48 (2), 297-306, 2017 | 49 | 2017 |
| Assessing service quality and customer behavioral responses in hospital outpatient services: A formative measurement approach A Giovanis, G Pierrakos, I Rizomyliotis, S Binioris International Journal of Quality and Service Sciences 10 (2), 98-116, 2018 | 41 | 2018 |
| Quality issues in higher education: A multicriteria framework of satisfaction measures GA Dimas, A Goula, G Pierrakos Creative Education 2 (03), 305, 2011 | 40 | 2011 |
| Physical, psychological and economic burden of two-wheel users after a road traffic injury: Evidence from intensive care units of three EU countries M Papadakaki, A Tsalkanis, M Sarris, G Pierrakos, OE Ferraro, ... Journal of safety research 67, 155-163, 2018 | 27 | 2018 |
| Comparative analysis of two studies of outpatient satisfaction in primary medical care. G Pierrakos, M Sarris, S Soulis, A Goula, D Latsou, I Pateras, K Vourliotou, ... Archives of Hellenic Medicine/Arheia Ellenikes Iatrikes 30 (3), 2013 | 11 | 2013 |
| A comparative study of the quality of life of patients with hepatitis C J Yfantopoulos, G Pierrakos, V Zanakis Archives of Hellenic Medicine 18 (3), 288-296, 2001 | 9 | 2001 |
| Analysis of the relationship between transformational leadership and learning organization in health care services A Goula, D Katelouzou, G Pierrakos, D Latsou, S Dimakou, A Stamouli, ... Strategic Innovative Marketing and Tourism: 7th ICSIMAT, Athenian Riviera …, 2019 | 8 | 2019 |
| Measuring satisfaction with health care services in an Athens pediatric hospital V Papagiannopoulou, G Pierrakos, M Sarris, J Yfantopoulos Arch Hell Med 25 (1), 73-81, 2008 | 8 | 2008 |
| Comparative surveys for patient satisfaction between hospitals in Athens N Polysos, D Bartsokas, G Pierrakos, J Asimakopoulou, J Yfantopoulos Arch Hell Med 22 (3), 284-295, 2005 | 8 | 2005 |
| Factors that influence the evaluation of primary health care services G Pierrakos, J Yfantopoulos Arch Hell Med 24 (6), 578-582, 2007 | 7 | 2007 |
| Investigation of the organizational culture of general public hospitals. A Goula, B Kefis, A Stamouli, G Pierrakos, M Sarris Archives of Hellenic Medicine/Arheia Ellenikes Iatrikes 31 (4), 2014 | 6 | 2014 |
| Training needs and vocational training of human resources in health G Pierrakos, M Sards, G Amitsis, J Kyriopoulos, S Soulis Nosileftiki 45, 543-51, 2006 | 6 | 2006 |
| Knowledge management driven information systems for improved services in the social administration field D Stamoulis, C Platis, A Sepetis, ME Psomiadi, G Pierrakos International Journal of Caring Sciences 13 (2), 1480-1488, 2020 | 5 | 2020 |
| Health professionals’ continuing training needs for improving home care services G Pierrakos, G Tzamalouka, D Latsou, A Goula, S Asonitou, ... International Journal of Strategic Innovative Marketing 3 (01), 2016 | 5 | 2016 |
| The mental health of mental health professionals of non-governmental organizations in the national program “Psychargos”: The effects of the economic crisis C Depastas, G Pierrakos Archives of Hellenic Medicine 32 (6), 758-765, 2015 | 5 | 2015 |
| Measurement of the satisfaction in Greece outpatients departments of public hospitals G Pierrakos, A Yiovannis, D Latou, A Goula, J Pateras, M Sarris 4th International Conference in Quantitative and Qualitative Methodologies …, 2015 | 5 | 2015 |
| Health-related quality of life of people with mobility limitations using wheelchairs in Greece. D Latsou, G Pierrakos, N Yfantopoulos, J Yfantopoulos Archives of Hellenic Medicine/Arheia Ellenikes Iatrikes 31 (5), 2014 | 5 | 2014 |
| The Role of Patient Satisfaction in the Development of Health Care Services Marketing. G Pierrakos, P Tomaras Nosileftiki 48 (1), 2009 | 5 | 2009 |
| The added value of patient satisfaction measurements A Goula, M Sarris, G Pierrakos, N Sryropoulos, K Vourliotou, I Nikolados Arch. Hell. Med 34, 49-57, 2017 | 4 | 2017 |
| Symmetric and asymmetric effects of primary healthcare attributes on patient satisfaction: do they vary across patients? AN Giovanis, G Pierrakos The Marketing Review 15 (4), 439-463, 2015 | 4 | 2015 |
John YfantopoulosProfessor of Health Economics, National and Kapodistrian University of AthensVerified email at pspa.uoa.gr
