Follow
Jagdip Singh
Title
Cited by
Cited by
Year
Consumer trust, value, and loyalty in relational exchanges
D Sirdeshmukh, J Singh, B Sabol
Journal of marketing 66 (1), 15-37, 2002
67622002
Agency and trust mechanisms in consumer satisfaction and loyalty judgments
J Singh, D Sirdeshmukh
Journal of the Academy of marketing Science 28 (1), 150-167, 2000
28402000
The nature and experience of entrepreneurial passion
MS Cardon, J Wincent, J Singh, M Drnovsek
Academy of management Review 34 (3), 511-532, 2009
25342009
The nature and experience of entrepreneurial passion
J SINGH, M DRNOVSEK
Academy of, 2009
2534*2009
Consumer complaint intentions and behavior: definitional and taxonomical issues
J Singh
Journal of marketing 52 (1), 93-107, 1988
19761988
Behavioral and psychological consequences of boundary spanning burnout for customer service representatives
J Singh, JR Goolsby, GK Rhoads
Journal of Marketing Research 31 (4), 558-569, 1994
12131994
Performance productivity and quality of frontline employees in service organizations
J Singh
Journal of marketing 64 (2), 15-34, 2000
11912000
Curvilinear effects of consumer loyalty determinants in relational exchanges
C Agustin, J Singh
Journal of marketing research 42 (1), 96-108, 2005
11672005
Curvilinear effects of consumer loyalty determinants in relational exchanges
J Singh
Journal of marketing research 42 (1), 96-108, 2005
11672005
Innovations in retail business models
A Sorescu, RT Frambach, J Singh, A Rangaswamy, C Bridges
Journal of Retailing 87, S3-S16, 2011
10322011
A typology of consumer dissatisfaction response styles
J Singh
Journal of retailing 66 (1), 57, 1990
9021990
Voice, exit, and negative word-of-mouth behaviors: An investigation across three service categories
J Singh
Journal of the academy of Marketing Science 18, 1-15, 1990
8951990
Measurement issues in cross-national research
J Singh
Journal of international business studies 26, 597-619, 1995
7811995
Striking a balance in boundary-spanning positions: An investigation of some unconventional influences of role stressors and job characteristics on job outcomes of salespeople
J Singh
Journal of marketing 62 (3), 69-86, 1998
7481998
Do organizational practices matter in role stress processes? A study of direct and moderating effects for marketing-oriented boundary spanners
J Singh, W Verbeke, GK Rhoads
Journal of marketing 60 (3), 69-86, 1996
7251996
When consumers complain: A path analysis of the key antecedents of consumer complaint response estimates
J Singh, RE Wilkes
Journal of the Academy of Marketing science 24, 350-365, 1996
7051996
Antecedents and consequences of burnout in accounting: Beyond the role stress model
TJ Fogarty, J Singh, GK Rhoads, RK Moore
Behavioral Research in Accounting 12, 31-68, 2000
7002000
Boundary role ambiguity: Facets, determinants, and impacts
J Singh
Journal of Marketing 57 (2), 11-31, 1993
5701993
Boundary role ambiguity in marketing-oriented positions: A multidimensional, multifaceted operationalization
J Singh, GK Rhoads
Journal of Marketing Research 28 (3), 328-338, 1991
5601991
Understanding the structure of consumers’ satisfaction evaluations of service delivery
J Singh
Journal of the Academy of Marketing Science 19 (3), 223-244, 1991
4771991
The system can't perform the operation now. Try again later.
Articles 1–20