| A smart tech lever to augment caregivers' touch and foster vulnerable patient engagement and well-being C Mele, M Marzullo, I Di Bernardo, T Russo-Spena, R Massi, ... Journal of Service Theory and Practice 32 (1), 52-74, 2022 | 14 | 2022 |
| The phygital transformation: a systematic review and a research agenda C Mele, TR Spena, M Marzullo, I Di Bernardo Italian Journal of Marketing 2023 (3), 323-349, 2023 | 12 | 2023 |
| AI as a boost for startups companies: Evidence from Italy I Di Bernardo, M Tregua, G Fabio, R Andrea University of South Florida (USF) M3 Publishing 5 (2021), 53, 2021 | 5 | 2021 |
| Social Network Sites and ageing: Roles of Facebook to enhance seniors’ well-being I Di Bernardo, A Ruggiero, C Mele Sinergie Italian Journal of Management 40 (3), 83-103, 2022 | 2 | 2022 |
| Serving customers through chatbots: positive and negative effects on customer experience A Ranieri, I Di Bernardo, C Mele Journal of Service Theory and Practice, 2024 | 1 | 2024 |
| AI-Based Technologies in the Phygital Care Journey I Di Bernardo, M Marzullo, C Mele, TR Spena Impact of Artificial Intelligence in Business and Society, 212-230, 2023 | 1 | 2023 |
| Emergent understandings of the market C Mele, J Pels, M Spano, I Di Bernardo Italian Journal of Marketing 2023 (1), 1-25, 2023 | 1 | 2023 |
| Moving towards a people-centric smart city I Di Bernardo, S Cosimato, L Carrubbo ITM Web of Conferences 51, 02003, 2023 | 1* | 2023 |
| From land to table: a sustainable chain towards collaborative consumption A Ranieri, M Tregua, I Di Bernardo Understanding Collaborative Consumption, 168-184, 2024 | | 2024 |
| Progetto di ricerca “HIRO-a minimal design robot-for interactive doll therapy” C Mele, TR Spena, M Marzullo, I Di Bernardo, SP Russo, R Massi, ... European journal of volunteering and community-based projects 1 (1), 185-219, 2024 | | 2024 |
| Dealing with Learning Vulnerability: Service Robots to Nudge Student Engagement A Ranieri, I Di Bernardo, C Mele, TR Spena 2023 IEEE International Conference on Metrology for eXtended Reality …, 2023 | | 2023 |
| Minimal robot to foster well-being: the HIRO project I Di Bernardo, M Marzullo, C Mele, TR Spena, SP Russo 2022 IEEE International Conference on Metrology for Extended Reality …, 2022 | | 2022 |
| Phygital: features and shortcomings of an ongoing transformation C Mele, T Russo Spena, M Marzullo, I Di Bernardo Phygital Transformation: Constituents, Challenges and Prospects, 2022 | | 2022 |
| Smart services: A systematic literature review I Di Bernardo, M Marzullo | | 2022 |
| The use of smart technologies to facilitate patient engagement I Di Bernardo, M Marzullo, C Mele, T Russo Spena QUIS17 – The 17th International Research Symposium on Service Excellence in …, 2022 | | 2022 |
| EGI PLUS: un ebook interattivo per studiare economia M Marzullo, F Greco, A Ruggiero, A Ranieri, C Laddaga, I Di Bernardo Paidea, 2021 | | 2021 |
| The Design of Patients’ Experience Along the “Smart” Service Journey: The Role of Conversational Agents A Ranieri, M Marzullo, I Di Bernardo, TR Spena, C Mele Co-Editors, 220, 2021 | | 2021 |
| HCAI-Based Service Provision for an Engaged University C Mele, TR Spena, I Di Bernardo, A Ranieri, M Marzullo Human-Centered AI, 163, 0 | | |
| Startups and Artificial Intelligence: Insights from Italy I Di Bernardo, F Greco Impact of Artificial Intelligence in Business and Society, 134-152, 0 | | |
Cristina MeleProfessor of Service Innovation, University of Naples Federico IIVahvistettu sähköpostiosoite verkkotunnuksessa unina.it
