Seuraa
Carolina Moliner
Carolina Moliner
IDOCAL (Research Inst. of HR Psychology, Org. Development & QWL) UNIVERSITY OF VALENCIA
Vahvistettu sähköpostiosoite verkkotunnuksessa uv.es - Kotisivu
Nimike
Viittaukset
Viittaukset
Vuosi
Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice1
V Martínez‐Tur, JM Peiró, J Ramos, C Moliner
Journal of applied social psychology 36 (1), 100-119, 2006
3362006
Organizational justice and extrarole customer service: The mediating role of well-being at work
C Moliner, V Martinez-Tur, J Ramos, JM Peiró, R Cropanzano
European Journal of Work and Organizational Psychology 17 (3), 327-348, 2008
3312008
Relationships between organizational justice and burnout at the work-unit level.
C Moliner, V Martínez-Tur, JM Peiró, J Ramos, R Cropanzano
International Journal of Stress Management 12 (2), 99, 2005
2852005
Los tangibles como predictores de la satisfacción del usuario en servicios deportivos
GG Guerrero, JMM Rodríguez, VM Tur, CPM Cantos
Psicothema, 243-248, 2008
165*2008
Calidad de Servicio y Satisfacción del cliente
CM CANTOS
Revista de Psicología del Trabajo y de las Organizaciones 17 (2), 233-235, 2001
1472001
Linking functional and relational service quality to customer satisfaction and loyalty: differences between men and women
RM Sánchez-Hernández, V Martínez-Tur, JM Peiró, C Moliner
Psychological Reports 106 (2), 598-610, 2010
812010
El trabajo emocional desde una perspectiva clarificadora tras treinta años de investigación
E Gracia, J Ramos, C Moliner
Universitas Psychologica 13 (4), 1517-1529, 2014
622014
Linking organizational justice to burnout: Are men and women different?
C Moliner, V Martinez-Tur, JM Peiro, J Ramos
Psychological Reports 96 (3), 805-816, 2005
602005
Perceived reciprocity and well‐being at work in non‐professional employees: Fairness or self‐interest?
C Moliner, V Martínez‐Tur, JM Peiró, J Ramos, R Cropanzano
Stress and Health 29 (1), 31-39, 2013
522013
Unit-level fairness and quality within the health care industry: A justice–quality model
A Molina, C Moliner, V Martínez-Tur, R Cropanzano, JM Peiró
European Journal of Work and Organizational Psychology 24 (4), 627-644, 2015
492015
Calidad de servicio y calidad de vida:“el survey feedback” como estrategia de cambio organizacional. Análisis teórico-conceptual y resultados empíricos
V Martínez-Tur, JM Peiro, C Moliner, K Potocnik
FEAPS & Caja Madrid, 2010
422010
Efecto modulador del tipo de segmento en la predicción de la satisfacción del consumidor
V Martínez-Tur, R Zurriaga, O Luque, C Moliner
Psicothema, 281-285, 2005
372005
¿ Cuántas dimensiones tiene la justicia organizacional?
V Martínez Tur, C Moliner Cantos, S Carbonell
Revista de Psicología Social Aplicada 13 (3), 91-106, 2003
362003
Validation of a measure of service climate in organizations
H Carrasco, V Martínez-Tur, JM Peiró, C Moliner
Revista de Psicología del Trabajo y de las Organizaciones 28 (2), 69-80, 2012
352012
Organizational justice: International perspectives and conceptual advances
C Moliner, R Cropanzano, V Martínez-Tur
Taylor & Francis, 2017
312017
Calidad y bienestar en organizaciones de servicios: el papel del clima de servicio y la justicia organizacional
VM Tur, C Moliner, J Ramos, O Luque, E Gracia
Papeles del psicólogo 35 (2), 99-106, 2014
302014
From service quality in organisations to self‐determination at home
V Martínez‐Tur, C Moliner, V Peñarroja, E Gracia, JM Peiró
Journal of Intellectual Disability Research 59 (10), 882-890, 2015
242015
Linking emotional dissonance and service climate to well-being at work: A cross-level analysis
H Carrasco, V Martínez-Tur, C Moliner, JM Peiró, C Ramis
Universitas psychologica 13 (3), 947-960, 2014
242014
Dialogue between workers and family members is related to their attitudes towards self-determination of individuals with intellectual disability
V Martínez-Tur, Y Estreder, C Moliner, E Gracia, L Pătraș, A Zornoza
New Lenses on Intellectual Disabilities, 122-132, 2020
222020
Service climate and display of employees’ positive emotions: the mediating role of burnout and engagement in services
H Carrasco, V Martínez-Tur, JM Peiró, E García-Buades, C Moliner
Psychologica, 229-253, 2011
212011
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Artikkelit 1–20