| Implementing IT Service Management: A systematic literature review J Iden, TR Eikebrokk International Journal of Information Management 33 (3), 512-523, 2013 | 261 | 2013 |
| Digital transformation: Drivers, success factors, and implications K Osmundsen, J Iden, B Bygstad | 237 | 2018 |
| The nature of strategic foresight research: A systematic literature review J Iden, LB Methlie, GE Christensen Technological Forecasting and Social Change 116, 87-97, 2017 | 223 | 2017 |
| Setting the stage for a successful ITIL adoption: A Delphi study of IT experts in the Norwegian armed forces J Iden, L Langeland Information systems management 27 (2), 103-112, 2010 | 151 | 2010 |
| Using the ITIL process reference model for realizing IT governance: An empirical investigation J Iden, TR Eikebrokk Information Systems Management 31 (1), 37-58, 2014 | 97 | 2014 |
| Investigating process management in firms with quality systems: a multi‐case study J Iden Business Process Management Journal, 2012 | 78 | 2012 |
| The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits J Iden, TR Eikebrokk Information systems and e-business management 13, 527-552, 2015 | 71 | 2015 |
| Lightweight IT and the IT Function: Experiences from Robotic Process Automation in a Norwegian Bank A Stople, H Steinsund, J Iden, B Bygstad | 66 | 2017 |
| Organizing robotic process automation: balancing loose and tight coupling K Osmundsen, J Iden, B Bygstad | 60 | 2019 |
| Understanding the determinants of business process modelling in organisations TR Eikebrokk, J Iden, DH Olsen, AL Opdahl Business Process Management Journal, 2011 | 57 | 2011 |
| Strategising IT service management through ITIL implementation: model and empirical test TR Eikebrokk, J Iden Total Quality Management & Business Excellence 28 (3-4), 238-265, 2017 | 56 | 2017 |
| Problems in the interplay of development and IT operations in system development projects: A Delphi study of Norwegian IT experts J Iden, B Tessem, T Päivärinta Information and Software Technology 53 (4), 394-406, 2011 | 55 | 2011 |
| Cooperation between developers and operations in software engineering projects B Tessem, J Iden Proceedings of the 2008 international workshop on Cooperative and human …, 2008 | 45 | 2008 |
| Hva er digitalisering, digital innovasjon og digital transformasjon K Osmundsen, J Iden, B Bygstad En litteraturstudie. NOKOBIT 2018-Norsk konferanse for bruk av …, 2018 | 40 | 2018 |
| Implementing IT Service Management J Iden Information technology governance and service management: Frameworks and …, 2009 | 37 | 2009 |
| Prosessledelse J Iden Fagbokforlaget, 2013 | 35 | 2013 |
| ITIL implementation: The Role of ITIL software and project quality T Eikebrokk, J Iden The 23nd International Workshop on Database and Expert Systems Applications …, 2012 | 33 | 2012 |
| A governance model for managing lightweight IT B Bygstad, J Iden Recent Advances in Information Systems and Technologies: Volume 1 5, 384-393, 2017 | 30 | 2017 |
| The social interaction of developers and IT operations staff in software development projects J Iden, B Bygstad International Journal of Project Management 36 (3), 485-497, 2018 | 29 | 2018 |
| Hva er digitalisering, digital innovasjon og digital transformasjon? En litteraturstudie K Osmundsen, J Iden, B Bygstad Proceedings from the annual NOKOBIT conference held at Svalbard the 18th …, 2018 | 26 | 2018 |
Tom Roar EikebrokkProfessor, University of AgderVerified email at uia.no
