Mattias Elg
Mattias Elg
Professor i Kvalitetsteknik, Linköpings universitet
Verified email at
Cited by
Cited by
Co‐creation and learning in health‐care service development
M Elg, J Engström, L Witell, B Poksinska
Journal of Service Management 23 (3), 328-343, 2012
How does lean work in emergency care? A case study of a lean-inspired intervention at the Astrid Lindgren Children's hospital, Stockholm, Sweden
P Mazzocato, RJ Holden, M Brommels, H Aronsson, U Bäckman, M Elg, ...
BMC health services research 12, 1-13, 2012
The changing role of the health care customer: review, synthesis and research agenda
JR McColl-Kennedy, H Snyder, M Elg, L Witell, A Helkkula, SJ Hogan, ...
Journal of Service Management 28 (1), 2-33, 2017
A self-determination theory perspective on customer participation in service development
J Engström, M Elg
Journal of Services Marketing 29 (6/7), 511-521, 2015
The practice of the balanced scorecard in health care services
B Kollberg, M Elg
International Journal of Productivity and Performance Management 60 (5), 427-445, 2011
Performance measurement to drive improvements in healthcare practice
M Elg, K Palmberg Broryd, B Kollberg
International Journal of Operations & Production Management 33 (11/12), 1623 …, 2013
The role of quality managers in contemporary organisations
M Elg, I Gremyr, A Hellström, L Witell
Total Quality Management & Business Excellence 22 (8), 795-806, 2011
The many meanings of quality: towards a definition in support of sustainable operations
J Martin, M Elg, I Gremyr
Total quality management & business excellence, 1-14, 2020
Service action research: review and guidelines
M Elg, I Gremyr, Á Halldorsson, A Wallo
Journal of Services Marketing 34 (1), 87-99, 2020
Design and implementation of a performance measurement system in Swedish health care services: a multiple case study of 6 development teams
B Kollberg, M Elg, J Lindmark
Quality Management in Healthcare 14 (2), 95-111, 2005
Digitalisation and quality management: problems and prospects
M Elg, A Birch-Jensen, I Gremyr, J Martin, U Melin
Production Planning & Control 32 (12), 990-1003, 2021
Non‐human resistance in changes towards lean
J Langstrand, M Elg
Journal of Organizational Change Management 25 (6), 853-866, 2012
The process of constructing performance measurement
M Elg
The TQM Magazine 19 (3), 217-228, 2007
Swedish healthcare management practices and quality improvement work: development trends
M Elg, J Stenberg, P Kammerlind, S Tullberg, J Olsson
International journal of health care quality assurance 24 (2), 101-123, 2011
Alternative arguments and directions for studying performance measurement
M Elg, B Kollberg
Total Quality Management 20 (4), 409-421, 2009
Managing ideas for the development of new products
L Nilsson, M Elg, B Bergman
International Journal of Technology Management 24 (5-6), 498-513, 2002
Towards a quality management competence framework: exploring needed competencies in quality management
J Martin, M Elg, I Gremyr, A Wallo
Total Quality Management & Business Excellence 32 (3-4), 359-378, 2021
Implementing statistical process control: an organizational perspective
M Elg, J Olsson, J Jörn Dahlgaard
International Journal of Quality & Reliability Management 25 (6), 545-560, 2008
Interactive research: concepts, contributions and challenges
PE Ellström, M Elg, A Wallo, M Berglund, H Kock
Journal of Manufacturing Technology Management 31 (8), 1517-1537, 2020
Public quality–for whom and how? Integrating public core values with quality management
M Elg, E Wihlborg, M Örnerheim
Total Quality Management & Business Excellence 28 (3-4), 379-389, 2017
The system can't perform the operation now. Try again later.
Articles 1–20