Evangelos Tsoukatos
Evangelos Tsoukatos
Vahvistettu sähköpostiosoite verkkotunnuksessa staff.teicrete.gr
Nimike
Viittaukset
Viittaukset
Vuosi
Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance
E Tsoukatos, GK Rand
Managing Service Quality: An International Journal, 2006
4222006
Cultural influences on service quality and customer satisfaction: evidence from Greek insurance
E Tsoukatos, GK Rand
Managing Service Quality: An International Journal, 2007
1782007
The role of service fairness in the service quality–relationship quality–customer loyalty chain: An empirical study
A Giovanis, P Athanasopoulou, E Tsoukatos
Journal of Service Theory and Practice, 2015
1442015
Key determinants of service quality in retail banking
E Tsoukatos, E Mastrojianni
EuroMed Journal of Business, 2010
1052010
Out of pocket payments and social health insurance for private hospital care: evidence from Greece
N Grigorakis, C Floros, H Tsangari, E Tsoukatos
Health Policy 120 (8), 948-959, 2016
282016
Quality improvement in the Greek and Kenyan insurance industries
E Tsoukatos, M Simmy, G Rand
archives of economic history 16 (2), 93-116, 2004
262004
The role of corporate image and switching barriers in the service evaluation process: evidence from the mobile telecommunications industry
A Giovanis, P Athanasopoulou, E Tsoukatos
EuroMed Journal of Business, 2016
232016
Applying importance‐performance analysis to assess service delivery performance: Evidence from Greek insurance
E Tsoukatos
EuroMed Journal of Business, 2008
232008
Customer behaviour, service quality and the effects of culture: a quantitative analysis in Greek insurance
EK Tsoukatos
University of Lancaster, 2007
212007
An integrated model of the effects of service evaluation, corporate image, and switching barriers on customer loyalty
A Giovanis, E Tsoukatos
Journal of Transnational Management 22 (1), 4-24, 2017
202017
Cross-functional knowledge management: The international landscape
SMR Shams, D Vrontis, Y Weber, E Tsoukatos, A Ferraris
Routledge, 2019
142019
Diagnosis and improvement of service quality in the insurance industries of Greece and Kenya
E Tsoukatos, S Marwa, GK Rand
The Department of Management Science, 2004
132004
Combined social and private health insurance versus catastrophic out of pocket payments for private hospital care in Greece
N Grigorakis, C Floros, H Tsangari, E Tsoukatos
International journal of health economics and management 17 (3), 261-287, 2017
122017
Predicting consumer healthy choices regarding type 1 wheat flour
M Fiore, C Gallo, E Tsoukatos, P La Sala
British Food Journal, 2017
112017
Impact of culture on service quality: What we know and what we need to learn
E Tsoukatos
International consumer behavior: A mosaic of eclective perspectives-handbook …, 2011
112011
Macroeconomic and financing determinants of out of pocket payments in health care: evidence from selected OECD countries
N Grigorakis, C Floros, H Tsangari, E Tsoukatos
Journal of Policy Modeling 40 (6), 1290-1312, 2018
92018
Business models for strategic innovation: Cross-functional perspectives
SMR Shams, D Vrontis, Y Weber, E Tsoukatos
Routledge, 2018
82018
Linking motivational leadership with creativity
A Thrassou, D Orfanos, E Tsoukatos
Innovation and Capacity Building, 77-108, 2018
82018
The impact of R&D and information technology on innovation performance of Greek SMEs
E Tsoukatos, F Psimarni-Voulgaris, C Lemonakis, K Vassakis
Global Business and Economics Review 19 (5), 521-535, 2017
82017
Perceptions of entrepreneurial personality traits: evidence from Greece
E Tsoukatos
World Review of Entrepreneurship, Management and Sustainable Development 5 …, 2014
82014
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Artikkelit 1–20