| Cost of quality: Evaluating cost-quality trade-offs for inspection strategies of manufacturing processes MA Farooq, R Kirchain, H Novoa, A Araujo International Journal of Production Economics 188, 156-166, 2017 | 109 | 2017 |
| An innovative approach for planning and execution of pre-experimental runs for Design of Experiments MA Farooq, H Nóvoa, A Araújo, SMO Tavares European Research on Management and Business Economics 22 (3), 155-161, 2016 | 64 | 2016 |
| Digital transformation at the University of Porto JA Faria, H Nóvoa Exploring Services Science: 8th International Conference, IESS 2017, Rome …, 2017 | 54 | 2017 |
| A proposal for a public transport ticketing solution based on customers’ mobile devices MC Ferreira, H Nóvoa, TG Dias, JF e Cunha Procedia-Social and Behavioral Sciences 111, 232-241, 2014 | 46 | 2014 |
| Sistemas de Indicadores de desempenho e produtividade para a construção civil JM da Costa, I Horta, N Guimarães, H Nóvoa, RS Sousa Encontro nacional sobre qualidade e inovacao na construcao, 1-12, 2006 | 25 | 2006 |
| A proposal for a mobile ticketing solution for metropolitan area of oporto public transport MC Ferreira, MH Nóvoa, TG Dias Exploring Services Science: 4th International Conference, IESS 2013, Porto …, 2013 | 19 | 2013 |
| Exploring online travel reviews using data analytics: An exploratory study VL Miguéis, H Nóvoa Service Science 9 (4), 315-323, 2017 | 17 | 2017 |
| icBench-a benchmarking tool for portuguese construction industry companies JM Da Costa, I Horta, N Guimarães, MH Nóvoa, J Falcão XXXIV IAHS World Congress-Sustainable Housing Design, 2006 | 17 | 2006 |
| An agile BPM system for knowledge-based service organizations JA Faria, H Nóvoa Exploring Services Science: 6th International Conference, IESS 2015, Porto …, 2015 | 12 | 2015 |
| ISO 9001: 2015: the view from the conformity assessment community L Fonseca, P Domingues, H Nóvoa, P Simpson, JG Sá Total Quality Management & Business Excellence 34 (5-6), 558-579, 2023 | 11 | 2023 |
| Using user-generated content to explore hotel service quality dimensions VL Miguéis, H Nóvoa Exploring Services Science: 7th International Conference, IESS 2016 …, 2016 | 10 | 2016 |
| Application of non-conformity matrix to predict system interactions in complex quality problems SMO Tavares, A Farooq, A Araújo, H Nóvoa Advances in Sustainable and Competitive Manufacturing Systems: 23rd …, 2013 | 9 | 2013 |
| Performance analytics for regulation in retail water utilities: Guiding asset management by identifying peers and targets H Vilarinho, G D’Inverno, H Nóvoa, AS Camanho Utilities Policy 82, 101559, 2023 | 8 | 2023 |
| The measurement of asset management performance of water companies H Vilarinho, G D’Inverno, H Nóvoa, AS Camanho Socio-Economic Planning Sciences 87, 101545, 2023 | 8 | 2023 |
| An application of Knowledge Management in Design Structure Matrix for a process improvement phase A Farooq, SMO Tavares, H Nóvoa, A Araújo MARLE, F.; JANKOVIC, M.; MAURER, M, 287-296, 2014 | 8 | 2014 |
| Evaluation of a non-conformity matrix complexity using components modularity metrics A Farooq, A Araújo, SMO Tavares, H Nóvoa 15th International Dependency and Structure Modelling Conference, DSM, 19-25, 2013 | 8 | 2013 |
| Supply Chain Quality Management: a theoretical framework for integration measurement MC Machado, AC Fernandes, P Sampaio, MS Carvalho, H Nóvoa, ... International Conference on Information Systems, Logistics and Supply Chain, 2016 | 6 | 2016 |
| A survey of current trends in smartphone based payment and validation services for public transport users MC Ferreira, A Cunha, MH Nóvoa, TG Dias, M Cunha, J Falcão The Art & Science of Service 2012, 2012 | 6 | 2012 |
| Towards a proposal for the sustainability through institutions in public transport services in times of emergency M Drǎgoicea, S Salehpour, H Nóvoa, VE Oltean Exploring Services Science: 8th International Conference, IESS 2017, Rome …, 2017 | 3 | 2017 |
| Exploring Services Science JF Cunha, M Snene, H Nóvoa IESS 2013: Forth International Conference on Exploring Services Science, 2013 | 3 | 2013 |
