Elina Jaakkola
Elina Jaakkola
Professor of Marketing, Turku School of Economics, University of Turku
Vahvistettu sähköpostiosoite verkkotunnuksessa utu.fi
Nimike
Viittaukset
Viittaukset
Vuosi
The role of customer engagement behavior in value co-creation: a service system perspective
E Jaakkola, M Alexander
Journal of service research 17 (3), 247-261, 2014
9372014
Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process
L Aarikka-Stenroos, E Jaakkola
Industrial marketing management 41 (1), 15-26, 2012
8292012
Palvelujen tuotteistamisesta kilpailuetua. Opas yrityksille.
E Jaakkola, M Orava, V Varjonen
Tekes, Helsinki, 2007
400*2007
Service experience co-creation: conceptualization, implications, and future research directions
E Jaakkola, A Helkkula, L Aarikka-Stenroos
Journal of Service Management, 2015
3372015
Value co-creation in solution networks
E Jaakkola, T Hakanen
Industrial Marketing Management 42 (1), 47-58, 2013
3222013
Customer participation and value creation: a systematic review and research implications
M Mustak, E Jaakkola, A Halinen
Managing Service Quality: An International Journal, 2013
291*2013
Customer experience management in hospitality
J Kandampully, TC Zhang, E Jaakkola
International Journal of Contemporary Hospitality Management, 2018
2482018
Fresh perspectives on customer experience
JR McColl-Kennedy, A Gustafsson, E Jaakkola, P Klaus, ZJ Radnor, ...
Journal of Services Marketing, 2015
2142015
Co‐creating customer‐focused solutions within business networks: a service perspective
T Hakanen, E Jaakkola
Journal of Service Management, 2012
1892012
Zooming out: actor engagement beyond the dyadic
MJ Alexander, E Jaakkola, LD Hollebeek
Journal of Service Management, 2018
1012018
Accessing resources for service innovation–the critical role of network relationships
H Rusanen, A Halinen, E Jaakkola
Journal of Service Management, 2014
1012014
A bricolage perspective on service innovation
L Witell, H Gebauer, E Jaakkola, W Hammedi, L Patricio, H Perks
Journal of Business Research 79, 290-298, 2017
982017
Unraveling the practices of “productization” in professional service firms
E Jaakkola
Scandinavian journal of management 27 (2), 221-230, 2011
962011
Customer participation management: developing a comprehensive framework and a research agenda
M Mustak, E Jaakkola, A Halinen, V Kaartemo
Journal of Service Management, 2016
912016
Problem solving within professional services: evidence from the medical field
E Jaakkola, A Halinen
International Journal of Service Industry Management, 2006
912006
Designing conceptual articles: four approaches
E Jaakkola
AMS Review, 1-9, 2020
682020
Actor engagement in networks: Defining the conceptual domain
RJ Brodie, JA Fehrer, E Jaakkola, J Conduit
Journal of Service Research 22 (2), 173-188, 2019
662019
Purchase decision-making within professional consumer services Organizational or consumer buying behaviour?
E Jaakkola
Marketing Theory 7 (1), 93-108, 2007
642007
How to manage innovation processes in extensive networks: A longitudinal study
L Aarikka-Stenroos, E Jaakkola, D Harrison, T Mäkitalo-Keinonen
Industrial Marketing Management 67, 88-105, 2017
612017
Developing service research–paving the way to transdisciplinary research
A Gustafsson, C Högström, Z Radnor, M Friman, K Heinonen, E Jaakkola, ...
Journal of Service Management, 2016
572016
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Artikkelit 1–20