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Albert Caruana
Albert Caruana
Professor of Marketing, University of Malta
Verified email at um.edu.mt
Title
Cited by
Cited by
Year
Service loyalty: The effects of service quality and the mediating role of customer satisfaction
A Caruana
European journal of marketing 36 (7/8), 811-828, 2002
38292002
Service quality and satisfaction–the moderating role of value
A Caruana, AH Money, PR Berthon
European Journal of marketing 34 (11/12), 1338-1353, 2000
13522000
The effect of internal marketing on organisational commitment among retail bank managers
A Caruana, P Calleya
International Journal of bank marketing 16 (3), 108-116, 1998
5791998
Corporate reputation: concept and measurement
A Caruana
Journal of product & brand management 6 (2), 109-118, 1997
5411997
How corporate reputation, quality, and value influence online loyalty
A Caruana, MT Ewing
Journal of Business Research 63 (9-10), 1103-1110, 2010
5132010
Market orientation and business performance: some European evidence
L Pitt, A Caruana, PR Berthon
International marketing review 13 (1), 5-18, 1996
5101996
Children’s perception of their influence over purchases: the role of parental communication patterns
A Caruana, R Vassallo
Journal of consumer marketing 20 (1), 55-66, 2003
3972003
The impact of switching costs on customer loyalty: A study among corporate customers of mobile telephony
A Caruana
Journal of Targeting, Measurement and Analysis for marketing 12, 256-268, 2003
3722003
The effect of centralization and formalization on entrepreneurship in export firms
A Caruana, MH Morris, AJ Vella
Journal of small business management 36 (1), 16, 1998
3631998
Assessment of the three-column format SERVQUAL: An experimental approach
A Caruana, MT Ewing, B Ramaseshan
Journal of business research 49 (1), 57-65, 2000
3532000
The effects of dogmatism and social class variables on consumer ethnocentrism in Malta
A Caruana
Marketing Intelligence & Planning 14 (4), 39-44, 1996
2821996
Do universities that are more market orientated perform better?
A Caruana, B Ramaseshan, MT Ewing
International journal of public sector management 11 (1), 55-70, 1998
2791998
An internal marketing approach to public sector management: the marketing and human resources interface
MT Ewing, A Caruana
International Journal of Public Sector Management 12 (1), 17-29, 1999
2721999
INTQUAL‐an internal measure of service quality and the link between service quality and business performance
A Caruana, L Pitt
European Journal of marketing 31 (8), 604-616, 1997
2701997
Measuring corporate reputation: A case example
A Caruana, S Chircop
Corporate reputation review 3, 43-57, 2000
2582000
Facets of Corporate Identity, Communication and Reputation
A Caruana
Routledge, 2008
236*2008
The role of corporate social responsibility, perceived quality and corporate reputation on purchase intention: Implications for brand management
L Gatti, A Caruana, I Snehota
Journal of Brand Management 20, 65-76, 2012
2172012
The effect of internal marketing on organizational commitment in Iranian banks
A Farzad, N Nahavandi, A Caruana
American Journal of Applied Sciences 5 (11), 1480-1486, 2008
1842008
Effects of some environmental challenges and centralization on the entrepreneurial orientation and performance of public sector entities
A Caruana, MT Ewing, Ramaseshan
Service Industries Journal 22 (2), 43-58, 2002
1832002
Excellence-market orientation link: some consequences for service firms
A Caruana, L Pitt, P Berthon
Journal of Business Research 44 (1), 5-15, 1999
1801999
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