Moments of luxury: Hedonic escapism as a luxury experience J Holmqvist, CD Ruiz, L Peñaloza Journal of Business Research 116, 503-513, 2020 | 176 | 2020 |
How does language matter for services? Challenges and propositions for service research J Holmqvist, C Grönroos Journal of Service Research 15 (4), 430-442, 2012 | 158 | 2012 |
Luxury services J Wirtz, J Holmqvist, MP Fritze Journal of Service Management 31 (4), 665-691, 2020 | 145 | 2020 |
Luxury in the digital age: a multi-actor service encounter perspective J Holmqvist, J Wirtz, MP Fritze Journal of Business Research 121, 747-756, 2020 | 121 | 2020 |
Consumer language preferences in service encounters: a cross‐cultural perspective J Holmqvist Managing Service Quality: An International Journal 21 (2), 178-191, 2011 | 107 | 2011 |
Speak my language if you want my money: Service language's influence on consumer tipping behavior Y Van Vaerenbergh, J Holmqvist European Journal of Marketing 47 (8), 1276-1292, 2013 | 105 | 2013 |
Conceptualizing unconventional luxury TU Thomsen, J Holmqvist, S von Wallpach, A Hemetsberger, RW Belk Journal of Business Research 116, 441-445, 2020 | 104 | 2020 |
The impact of an exciting store environment on consumer pleasure and shopping intentions J Holmqvist, R Lunardo International Journal of Research in Marketing 32 (1), 117-119, 2015 | 94 | 2015 |
Language use in services: Recent advances and directions for future research J Holmqvist, Y Van Vaerenbergh, C Grönroos Journal of Business Research 72, 114-118, 2017 | 79 | 2017 |
The authentic service employee: Service employees' language use for authentic service experiences JM Kraak, J Holmqvist Journal of Business Research 72, 199-209, 2017 | 69 | 2017 |
Understanding the value process: Value creation in a luxury service context J Holmqvist, LM Visconti, C Grönroos, B Guais, A Kessous Journal of Business Research 120, 114-126, 2020 | 65 | 2020 |
Examining the relationship between language divergence and word-of-mouth intentions Y Van Vaerenbergh, J Holmqvist Journal of Business Research 67 (8), 1601-1608, 2014 | 57 | 2014 |
The role of psychological distance in value creation J Holmqvist, D Guest, C Grönroos Management Decision 53 (7), 1430-1451, 2015 | 54 | 2015 |
Perceived importance of native language use in service encounters J Holmqvist, Y Van Vaerenbergh The Service Industries Journal 33 (15-16), 1659-1671, 2013 | 49 | 2013 |
Consumer willingness to communicate in a second language: Communication in service settings J Holmqvist, Y Van Vaerenbergh, C Grönroos Management Decision 52 (5), 950-966, 2014 | 44 | 2014 |
The language backfire effect: How frontline employees decrease customer satisfaction through language use J Holmqvist, Y Van Vaerenbergh, R Lunardo, M Dahlén Journal of Retailing 95 (2), 115-129, 2019 | 34 | 2019 |
Assembling tribes: An assemblage thinking approach to the dynamics of ephemerality within consumer tribes C Diaz Ruiz, L Penaloza, J Holmqvist European Journal of Marketing 54 (5), 999-1024, 2020 | 31 | 2020 |
Service ecosystems, markets and business networks: What is the difference? A horizontal literature review J Holmqvist, C Diaz Ruiz The TQM Journal 29 (6), 800-810, 2017 | 29 | 2017 |
Language influence in services: Perceived importance of native language use in service encounters J Holmqvist Swedish School of Economics and Business Administration, 2009 | 29* | 2009 |
Digital Luxury Services: Tradition versus Innovation in Luxury Fashion J Holmqvist, J Wirtz, MP Fritze Services Marketing: People Technology Strategy, 550-552, 2021 | 10 | 2021 |