Customer interaction in service innovation: seldom intensive but often decisive. Case studies in three business service sectors A Kuusisto, M Riepula International Journal of Technology Management 55 (1/2), 171-186, 2011 | 65 | 2011 |
Service development tools in action J Kuusisto, A Kuusisto, P Yli-Viitala The Service Industries Journal 33 (3-4), 352-365, 2013 | 29 | 2013 |
Customers and users as drivers and resources of new service development: Three approaches towards user needs driven service innovations A Kuusisto, J Kuusisto Proceedings of the 11th international CINet conference 9 (1), 5-7, 2010 | 24 | 2010 |
Building strategic agility through user-driven innovation: The case of the Finnish public service sector L Liang, A Kuusisto, J Kuusisto Theoretical Issues in Ergonomics Science 19 (1), 74-100, 2018 | 21 | 2018 |
Customer roles in business service production-implications for involving the customer in service innovation A Kuusisto Customer role in service production and innovation–looking for directions …, 2008 | 19 | 2008 |
Customer role in service production and innovation–looking for directions for future research A Kuusisto, S Päällysaho Lappeenranta University of Technology, Faculty of Technology Management …, 2008 | 18 | 2008 |
Käyttäjälähtöinen palvelukehitys kuntasektorilla–mahdollisuuksia ja pullonkauloja A Kuusisto, J Kuusisto Teoksessa Palvelumuotoilu saapuu verkostojen kaupunkiin. Verkosto-ja …, 2015 | 17 | 2015 |
Media context and advertising processing A Juntunen Annual Conference of Association for Consumer Research, Minneapolis …, 1995 | 13 | 1995 |
Customer Interaction in Service Innovation - A Checklist for Service Innovators A Kuusisto, M Riepula Supporting Service Innovation through Knowledge Management: Practical …, 2009 | 8* | 2009 |
Audience Members' Goals of Media Use and Processing of Advertisements Juntunen, Arja The Helsinki School of Economics and Business Adm, 2001 | 7 | 2001 |
Diffusion of User Innovations- a firm-level survey A Kuusisto, J Kuusisto International Journal of Technology Marketing 8 (2), 127-141, 2013 | 6 | 2013 |
Social innovation as a way to tackle complex societal problems–the case of opening access to public data assets J Kuusisto, A Kuusisto, P Yli-Viitala Social Innovation, 144-155, 2013 | 3 | 2013 |
Business model innovation and service innovation: similarities and differences L Liang, A Kuusisto, J Kuusisto, J Vänskä ISPIM Conference Proceedings, 1, 2013 | 3 | 2013 |
Use of knowledge intensive business services by SMEs - some policy implications A Kuusisto, J Kuusisto RESER Conference (European Network for Research on Services), Tampere, Finland., 2007 | 3 | 2007 |
The Uses of IP Management Methods in Innovative SMEs J Arrasvuori, A Kuusisto, J Kuusisto The 16th Annual International CINet Conference, Stockholm, Sweden, September …, 2015 | 1 | 2015 |
Different approaches to increasing customer value by service innovation-linking customer-orientation to innovation typologies in a broader value concept M Riepula, A Kuusisto International Research Symposium on Service Excellence in Management (QUIS …, 2011 | 1 | 2011 |
Building an internationally oriented open regional innovation system: a paradox perspective LS Liang, A Kuusisto Proceedings of The XXX ISPIM INNOVATION CONFERENCE-Celebrating Innovation …, 2019 | | 2019 |
Emerging business models in frontier contexts: Creating Business Models with New Forms of Innovation J Arrasvuori, P Yli-Viitala, A Kuusisto, J Christian Capturing the Innovation Opportunity Space, 165-201, 2017 | | 2017 |
New frontier business models: creating value through innovation: Creating Business Models with New Forms of Innovation L Liang, A Kuusisto Capturing the Innovation Opportunity Space, 114-139, 2017 | | 2017 |
User-driven development as a driver of successful outsourcing P Yli-Viitala, A Kuusisto, J Kuusisto 13th International CINet Conference - Continuous Innovation Across …, 2012 | | 2012 |